Hotline

On weekdays from 8.50am to 4pm (Friday to 3pm) the SISAL staff provide troubleshooting services regarding acute problems with the

• building's backbone network
• computer laboratories
• teaching technique in the lecture-rooms.

On working days from 8:45 a.m. to 4:00 p.m. (on Fridays until 3:00 p.m.) shall be immediately reported malfunctions that prevent teaching to the support hotline:

• Impakt building: support hotline 2999
• Mala Strana building: support hotline 4333

Other SW/HW related defects and comments, write to UK ServiceDesk:

• Report IT problems in the PC classrooms and on the network via the form: "I have a problem with the computer technology in the building"
• Report AV equipment faults via the form: "I have a problem with the AV equipment in the building"